Privacy Policy

Who We Are

TeamBuildingCity ("we," "us," or "our") operates the website teambuildingcity.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website.

Information We Collect

Information You Provide

When you use our contact form, you provide us with your name, email address, and the content of your message. We use this information solely to respond to your inquiry. We do not sell, rent, or share this information with third parties for marketing purposes.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information through Google Analytics (GA4), including your IP address (anonymized), browser type and version, operating system, referring URL, pages visited and time spent on each page, and general geographic location (city/region level). This data is collected in aggregate and is not used to personally identify you. It helps us understand how visitors use the site so we can improve the experience.

Cookies and Tracking Technologies

We use cookies set by Google Analytics to distinguish unique visitors and track session activity. These are first-party cookies that expire after the session or within 2 years, depending on the cookie type. You can disable cookies through your browser settings at any time. The site will continue to function normally without them.

How We Use Your Information

We use the information we collect to respond to inquiries you submit through our contact form, analyze website traffic and usage patterns to improve our content, maintain and improve the functionality of our website, and detect and prevent technical issues or abuse.

We do not use your information for automated decision-making or profiling. We do not send marketing emails unless you explicitly opt in to receive them.

How We Share Your Information

We do not sell your personal information. We may share limited data with the following service providers who help us operate the site:

Google Analytics receives anonymized usage data to provide us with traffic reports. Google's privacy policy governs their handling of this data. Mailgun processes contact form submissions on our behalf and is bound by their data processing agreement. Vercel hosts our website and may process server logs containing IP addresses as part of standard web hosting.

We may also disclose information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Third-Party Links

Our directory contains links to third-party websites (team building vendors, booking platforms, Google Maps, etc.). We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

Data Retention

Contact form submissions are retained for up to 12 months to allow us to follow up on inquiries, then deleted. Google Analytics data is retained according to Google's default retention settings (14 months for user-level data).

Data Security

We use commercially reasonable measures to protect your information, including HTTPS encryption for all data in transit, secure hosting infrastructure through Vercel, and limited access to personal data (only team members who need it to respond to inquiries). No method of transmission over the internet is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, opt out of analytics tracking (via browser settings or tools like the Google Analytics Opt-Out Browser Add-on), and withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us through our form.

California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect and how it is used, request deletion of your personal information, and opt out of the sale of personal information (we do not sell personal information). To make a request, submit it through our contact form.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out through our contact form.